Our collectors are trained to handle the most difficult of circumstances. Through communicating with your customer, analyzing credit profiles, financial circumstances, and asset searching we are able to maximize recovery on your charged off accounts. ERI Financial Services constantly analyzes your portfolio and conducts dialer and letter campaigns in effort to boost recovery.

Once we contact your member, all demographic information will be updated including but not limited to address and current contact information. A firm demand to pay the balance on the account will also be given to your customer. Negotiations will continue with the customer to reach the best possible resolution to the delinquent account.

If Contact is Not Made with your Member:

Our collection staff will leave no stone unturned in locating good contact information through our state-of-the art skip tracing tools. Information is constantly cycled through our software to turn up new information on your customers.

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Early Stage Collection Services

ERI Financial Services provides customized early stage outsourcing services that operate as an extension of your organization, with an emphasis on maintaining member loyalty and goodwill. Our services are designed to boost client profitability through strategic management of receivables, with highly trained staff and effective business practices.  Our deep industry-specific knowledge allows us to excel in meeting your financial institution's needs.

We are familiar with a number of collection software for financial institutions and are able to easily access your accounts and document all work being performed through a secured Virtual Private Network (VPN). Nothing changes for you and your results are in “real-time”. We are also able to offer several methods of payment for your member including Debit and Credit Card, Check by Phone, and MoneyGram.

Our Early Stage Collections Service solutions offer fantastic value to financial institutions by reducing the delinquency on accounts ranging from 16-180 days, including repossession coordination. Let ERI Financial Services be your one-stop-shop for all your collection needs. Call one of our sales representatives today for more information!

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Field Chase Services

ERI Financial Services has hundreds of field chase representatives nationwide that will go to your customer’s residence or place of employment to deliver a notice and a message to contact your financial institution right away. If contact is made with your customer, our field agent will ask for all updated demographic information, place of employment information and the reason for the delinquency (if necessary). The customer will also be asked to place a phone call to your financial institution right then and there.

ERI Financial Services doesn’t stop there either. We also offer a variety of field chase services including spot chases, collateral and condition reports, physical inspections and insurance loss inspections on:

We can also assist you with:
 

Real Estate Property Inspections   -   Business Evaluations

Verification of Residence

Our professional approach allows us to help bridge the gap of communication between you and your customer. Let us be your eyes and ears in the field. Assign a field chase to ERI Financial Services today!

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Skip Tracing Services

Did your customer change their phone number? Move to a new address? Did they forget to notify you? These are all very common occurrences in the financial industry. ERI Financial Services offers skip tracing services to help Financial Institutions keep the most updated information on their customers. With our state-of-the-art skip tracing tools, we are able to locate unlisted numbers, current addresses, place of employment information, relatives, etc. to locate your customer effectively. Call one of our sales representatives today for more information!

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